customer advocacy
US /ˈkʌstəmər ˈædvəkəsi/
UK /ˈkʌs.tə.mər ˈæd.və.kə.si/
名词
客户拥护, 客户口碑
the promotion of a company or its products and services by customers who are satisfied with them
示例:
•
Strong customer advocacy is crucial for building a reputable brand.
强大的客户拥护对于建立有声誉的品牌至关重要。
•
Our marketing strategy focuses on generating more customer advocacy through excellent service.
我们的营销策略侧重于通过卓越的服务产生更多的客户拥护。